Coram Deo ~

Looking at contemporary culture from a Christian worldview


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BOOK REVIEW: “BET ON TALENT” BY DEE ANN TURNER

Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers by Dee Ann Turner. Baker Books. 213 pages. 2019
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I have often said that there is no organizational culture that I respect more than that of Chick Fil-A. Over her thirty years at Chick Fil-A, Dee Ann Turner had a lot to do with their remarkable culture. In this helpful book, Turner shares both principles and stories. She shares the principles she learned, practiced, and taught about creating and growing a remarkable culture and selecting and developing extraordinary talent in her role as vice president of human resources and later vice president of Talent at Chick-fil-A. She shares stories about how people working in remarkable cultures can build brand loyalty by providing remarkable customer experiences, and gives you practical steps to follow to grow a remarkable culture in your organization. Continue reading

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Leadership Lessons from Chick-fil-A


This summer we’ve been looking at a variety of leadership lessons that can be learned in many places each and every day. Thus far, we’ve looked at leadership lessons from the Bible and also from a mother of newborn triplets. Today we’re going to look at leadership lessons that we can learn from Chick-fil-A.

There’s no organizational culture I appreciate more than that of Chick-fil-A. Their corporate purpose, and their “why”, is: “To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come into contact with Chick-fil-A.”

Here are 9 leadership lessons that we can learn from Chick-fil-A: Continue reading