During my nearly 38-year career at a Fortune 50 organization, I worked with a number of talented leaders, each of whom emphasized different aspects of leadership. I learned a lot from the men and women I worked with. As an example, see my article “11 Things I Learned to Do From My Leaders”. One of my leaders emphasized the importance of follow-up, another emphasized bringing a possible solution to a problem, while another emphasized critical thinking and completed staff work, the latter of which may not be a concept that everyone is familiar with. The leader who emphasized completed staff work did it so frequently that in one of our function meetings we did a skit about it, and even had a rap group named CSW (Completed Staff Work) do a song about it. It was all done in good fun, and to emphasize the importance of completed staff work. But what is completed staff work, why is it important, and is it always necessary to do it?      Continue reading →