Over the past few weeks I’ve heard about some terrible examples of leadership. In one instance, a twenty-year employee of a major organization walked out because of their leader. Unfortunately, I don’t think that this all that unusual. In his book Leadership Gold, John Maxwell wrote that people quit people, not companies. Employees often leave companies not because they dislike the company or their job, but rather because they want to escape a particular person, usually their leader.
In another example, a first-line leader held a team meeting to announce changes in work schedules that they knew would not be popular with the team. In doing so, they came equipped with criticism of the team as justification for why the changes were being made. Fortunately, the second-line leader was present and continually softened the blow, indicating that the team was in fact doing good work and was valued, messages that were not made by the first-line leader. Continue reading